Automate support on betting platforms with AI that answers questions, validates deposits, tracks withdrawals, and reduces operational workload at scale. Integrate with your systems and deliver real-time responses with greater efficiency, retention, and a better user experience.
ClaudIA is your customer service agent, trained on the rules of your operation and connected to your betting, payments, and risk systems. She talks with the user, checks data in real time, and resolves the request from start to finish, whether it is a deposit, withdrawal, bet, bonus, or account verification.
Unlike a traditional chatbot, ClaudIA accesses what really matters: betting history, deposit and withdrawal status, account balance, bonus and rollover rules, betting limits, verification status (KYC), and open events. All while respecting compliance, anti-fraud rules, and the operation's internal policies.
Behind the scenes, it activates specialized sub-agents (payments, betting, bonuses, risk, and verification) that carry out specific tasks in your internal systems. The user talks to only one ClaudIA. The complexity of the operation, including validations and rules, stays invisible.
The result: users resolving questions about deposits, withdrawals, unrecorded bets, bonuses, and account verification in seconds, in the channel they already use. Your support team reduces volume, and your risk team can focus on what really requires human analysis.
Cut at least 70% of your support workload
Second copy of a payment slip, enrollment certificate, class change, exam schedule, re-enrollment status: ClaudIA handles all of this on her own, 24/7, with no line at the administrative office or waiting on finance.
What does AI solve the most in everyday life?
Deposits via PIX or card, withdrawals and processing times, bet validation, questions about odds and markets, bonus and promotion rules, account verification (KYC), and user limits.
Your operation turns into a behavioral data machine
Every conversation becomes structured data: reasons for contact, friction with deposits or withdrawals, questions about bonuses, behavior patterns by user type. Your team spots bottlenecks in real time and adjusts before they impact revenue.
Resolve withdrawals and payments without opening support tickets
AI tracks withdrawal and deposit status in real time, responds automatically, and reduces the need to contact support. Fewer queues, more transparency, and a much more efficient operation.
The implementation is 100% driven by AI experts and integration of Cloud Humans.
In just a few days, your ClaudIA is already responding to customers, with full security and supervision.
Setup: prepare your ClaudIA in 5 steps
Cloud Chat Setup
Before ClaudIA goes into action, we help you structure Cloud Chat. A modern and intuitive helpdesk tool.
Channels
centralized
Connect WhatsApp, email, chat (web and app), Instagram and Facebook channels in a single environment, with unified history and continuous operation.
Official WhatsApp
with Meta
We are official partners of Meta and handle all the integration. The use is free, with cost only for proactive messages.
Operation ready
to scale
We set up queues, SLAs, team access, and integration with back office and CRM data. Your support team operates with just one tool.
Go Live: enable AI securely
Close support at every stage:
We guide your activation from start to finish
Your team can test and stress-test the AI before launch
We monitor performance in the first days to ensure a flawless experience
You keep premium support in a private channel for your whole team
The fastest-growing digital companies that trust Cloud Humans:
90%
Maximum reduction in support workload
35%
Higher CSAT compared to traditional bots
21 days
Average time to full implementation and peak accuracy
SUCCESS CASE
Watch the success story of CRMBonus
Frequently asked questions
What is Cloud Humans, after all?
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
Does ClaudIA work with my current helpdesk system?
How long does it take to put ClaudIA into production?
What is the difference between Cloud Humans' AI and other AI solutions on the market?
What practical results do companies typically see?
Who is Cloud Humans ideal for?
How does pricing work?
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
