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Tech Provider
The only complete customer service platform for humans and AI that won't break the bank
The only complete customer service platform for humans and AI that won't break the bank
Combine an AI agent that resolves up to 90% of support requests with an affordable platform that centralizes all your channels. More scale, lower cost, without the complexity of legacy helpdesks.
Combine an AI agent that resolves up to 90% of support requests with an affordable platform that centralizes all your channels. More scale, lower cost, without the complexity of legacy helpdesks.
The fastest-growing digital companies trust Cloud Humans:
The fastest-growing digital companies trust Cloud Humans:
90%
Maximum reduction in support workload
96%
accuracy in responses and actions
21 days
Average time to full implementation and peak accuracy
Cloud Humans was born multichannel, with WhatsApp and AI at its core
Cloud Humans was born multichannel, with WhatsApp and AI at its core
Enquanto os helpdesks antigos foram feitos para tickets e SLAs de horas, nós criamos uma plataforma feita para conversas em tempo real, com IA que resolve os casos certos e transfere o restante para o seu time
While legacy helpdesks were designed for tickets and hourly SLAs, we built a platform for real-time conversations—where AI resolves the right cases and routes the rest to your team.
International Tools
Price
High
AI Intelligence
Advanced,
but complex
Implementation and support
Implementation and support
Dependent on expensive consultants
WhatsApp adaptability
WhatsApp adaptability
Poorly adapted
Price
Competitive and performance-based
Competitive
and for result
AI Intelligence
Advanced and easy to customize
Advanced and easy to customize
Implementationand support
Implementationand support
Fast and efficient
Fast and efficient
WhatsApp adaptability
WhatsApp adaptability
Highly adapted
Highly adapted
Local tools
Price
Competitive
AI Intelligence
Basic
Implementation and support
Implementation and support
Superficial
WhatsApp adaptability
WhatsApp adaptability
Partially adapted
CLAUDIA
AI Agent for Customer Support
Personalized conversations
Specialist agents
Continuous learning
Smart escalation
Multichannel
Performance and insights
Security and privacy
Personalized conversations
Configure persona, behavior, tone of voice, and creativity level
Set languages, greetings, rules, and instructions per agent
Create different experiences for each context or operation
Keep control over how the AI should act and respond
Personalized conversations
Configure persona, behavior, tone of voice, and creativity level
Set languages, greetings, rules, and instructions per agent
Create different experiences for each context or operation
Keep control over how the AI should act and respond
Personalized conversations
Configure persona, behavior, tone of voice, and creativity level
Set languages, greetings, rules, and instructions per agent
Create different experiences for each context or operation
Keep control over how the AI should act and respond
CLAUDIA
AI Agent for Customer Support
CLOUD CHAT
Omnichannel Customer Support Platform
Omni
Chat
WhatsAppnative
Reports andinsights with AI
Native integrationwith ClaudIA
Visual automations
Queue and Team Management
Omni chat
Let your team manage support in a single tool
Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
Easily integrate customer data with CRM and backend systems
Omni chat
Let your team manage support in a single tool
Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
Easily integrate customer data with CRM and backend systems
CLOUD CHAT
Omnichannel Customer Support Platform
TESTIMONIALS
See what our customers say
Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.
Victor Xavier
Head of CX
Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.
Victor Xavier
Head of CX
Beyond reducing more than 75% of our ticket load, ClaudIA has become one of our top sales reps.
Cacau Pellegrino
AI & Product
Beyond reducing more than 75% of our ticket load, ClaudIA has become one of our top sales reps.
Cacau Pellegrino
AI & Product
No. I don’t regret leaving Zendesk. For a fraction of the cost, CloudChat is easier to use and I receive far more attentive support.
Victor Xavier
Head of CX
No. I don’t regret leaving Zendesk. For a fraction of the cost, CloudChat is easier to use and I receive far more attentive support.
Victor Xavier
Head of CX
We automated 75% of our support and now run everything through a single support platform.
Bruno Doneda
CEO
We automated 75% of our support and now run everything through a single support platform.
Bruno Doneda
CEO
85% of our users who interact with ClaudIA don’t need human help. It’s a whole new level.
Elizabete Camargo
Head of CX
85% of our users who interact with ClaudIA don’t need human help. It’s a whole new level.
Elizabete Camargo
Head of CX
Beyond reducing more than 70% of our ticket load, ClaudIA operates at a 95% CSAT.
Jessé Lopes
Head of CX
Beyond reducing more than 70% of our ticket load, ClaudIA operates at a 95% CSAT.
Jessé Lopes
Head of CX
Frequently asked questions
What is Cloud Humans?
Does ClaudIA integrate with my current help desk?
How long does it take for ClaudIA to go into production?
What makes ClaudIA different from other customer support bots?
What results do companies get with ClaudIA?
Which type of company is Cloud Humans recommended for?
How does Cloud Humans' pricing model work?
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
Still unsure?
Chat directly with
ClaudIA on WhatsApp
There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.
Still unsure?
Talk directly to
ClaudIA on WhatsApp
There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.
Still unsure?
Talk directly to
ClaudIA on WhatsApp
There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.
