Scale with a customer support platform designed to pay for itself

Combine an AI agent that resolves up to 90% of support requests with an affordable platform that centralizes all your channels. More scale, lower cost, without the complexity of legacy helpdesks.

Schedule a demonstration

Why us

Tech Provider

The fastest-growing digital companies that trust Cloud Humans:

90%

Maximum reduction in support workload

96%

accuracy in responses and actions

21 days

Average time to full implementation and peak accuracy

Cloud Humans was born multichannel,

with WhatsApp and AI at the core

While legacy helpdesks were designed for tickets and hourly SLAs, we built a platform for real-time conversations—where AI resolves the right cases and routes the rest to your team.

Price

AI Intelligence

Implementation
and support

WhatsApp readiness & adaptability

Competitive and performance-based

Advanced and easy to customize

Fast and efficient

Highly adapted

Price

AI Intelligence

Implementation
and support

Ease and adaptation WhatsApp

Competitive

and for result

Competitive

and for result

Advanced, native

and adapted to Portuguese

Advanced, native

and adapted to Portuguese

Quick and focused on results (on Slack or WhatsApp)

Native and integrated
since day one

Price

AI Intelligence

Implementation
and support

Ease and adaptation WhatsApp

International Tools

High

Advanced,

but complex

Advanced,

but complex

Dependent on expensive

consultants

Dependent on expensive

consultants

Dependent

on expensive consulting services

Poorly adapted

Price

AI Intelligence

Implementation
and support

Implementation and support

Ease and adaptation WhatsApp

National Tools

Competitive

Basic

Superficial

Partially adapted

International Tools

High

Advanced,

but complex

Dependent on expensive consultants

Poorly adapted

Local tools

Competitive

Basic

Superficial

Partially adapted

CLAUDIA

AI Agent for Customer Support

Resolves like a human

Private
content

Understands files,

photos and audios

Systematic intelligence

Controlled
flows

Continuous training

Resolves like a human

ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.

Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.

You define the tone of voice, name, and creativity level of your AI.

It answers questions, performs queries, and executes actions in other systems via API/MCP

Detects when to escalate and hand off cases to a human on your team.

Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.

Chat with ClaudIA on WhatsApp

CLAUDIA

AI Agent for Customer Support

Resolves like a human

Private
content

Understands files,

photos and audios

Systematic intelligence

Controlled
flows

Continuous training

Resolves like a human

ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.

Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.

You define the tone of voice, name, and creativity level of your AI.

It answers questions, performs queries, and executes actions in other systems via API/MCP

Detects when to escalate and hand off cases to a human on your team.

Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.

Chat with ClaudIA on WhatsApp

CLOUD CHAT

Omnichannel Customer Support Platform

Omni

Chat

WhatsApp
native

Reports and
insights with AI

Native integration
with ClaudIA

Visual automations

Queue and Team Management

A truly omnichannel platform

Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place

Easily integrate customer data with CRM and backend systems

Let your team manage support in a single tool

Schedule a demonstration

Omnichannel platform dashboard of Cloud Humans

CLOUD CHAT

Omnichannel Customer Support Platform

Omni

Chat

WhatsApp
native

Reports and
insights with AI

Native integration
with ClaudIA

Visual automations

Queue and Team Management

A truly omnichannel platform

Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place

Easily integrate customer data with CRM and backend systems

Let your team manage support in a single tool

Schedule a demonstration

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

Frequently asked questions

What is Cloud Humans?

Cloud Humans is a Brazilian AI company for customer service made up of two products: ClaudIA, an AI agent that autonomously resolves up to 85% of support requests, and CloudChat, an omnichannel platform for WhatsApp, Instagram, chat, and email. Cloud Humans customers reduce the volume of tickets handled by humans by an average of 65%.

Does ClaudIA integrate with my current help desk?

How long does it take for ClaudIA to go into production?

What makes ClaudIA different from other customer support bots?

What results do companies get with ClaudIA?

Which type of company is Cloud Humans recommended for?

How does Cloud Humans' pricing model work?

Still in doubt?

Talk to our team and see how Cloud Humans can help with your service.

Talk to Cloud Humans

Still unsure?

Chat directly with

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

Talk to Cloud Humans

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

Talk to Cloud Humans

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

Talk to Cloud Humans