Connect ClaudIA and Cloud Chat to your helpdesks, CRMs, ERPs, e-commerce platforms, logistics, Jira, and internal systems.
CLAUDIA AT THE HELPDESK
AI inside the tools your team already uses
Act like an agent alongside your team, responding to customers, searching for information, and carrying out actions without leaving the help desk.
Solve like a human
Act like an agent alongside your team, responding to customers, searching for information, and carrying out actions without leaving the help desk.
Get information instantly
Find data, policies, and history quickly, right in the context of the conversation.
Acts autonomously
Resolves requests, updates data, and automatically records everything in the system.
CLOUD CHAT + CRM
Serve customers with context directly from your CRM
Access and update customer, deal, and status data without leaving the conversation.
Always up-to-date data
ClaudIA queries customer information in real time in the CRM.
Automatic updates
Deals, statuses, and fields are updated directly through the conversation.
Continuous synchronization
Everything that happens in customer support is automatically reflected in the CRM.
CLAUDIA via API/MCP
AI connected to the systems that power your operation
Consult data and perform actions in ERPs, CRMs, and internal platforms without leaving the conversation.
E-commerce
ClaudIA checks orders, delivery status, and purchase information directly from e-commerce platforms.
CRM
Access customer data, business data, and relationship history in real time during service.
ERP
Integrate internal systems and ERPs to query and update operational data without leaving the conversation.
API/MCP
Integrate internal systems and ERPs to query and update operational data without leaving the conversation.
e-commerce
Respond with real data from your
e-commerce, right in the conversation
ClaudIA accesses orders, status, and delivery times in real time and responds to customers accurately in Cloud Chat.
Flexible Integration
Cloud Chat connected to any system
Bring customer and operations data into real-time support, connecting any system via API or MCP.
Integrates with any system
Data directly in the conversation
Automatic updates
Integration with Ticketing Systems
Turn conversations into tickets without leaving support
Create tickets in Jira directly from customer conversations, without copying and pasting information between tools.
Create tickets directly from the conversation
Without copying information between systems
Speed up technical support
Route issues to the right team in seconds
Keep everything connected
Connect via API with ERPs, e-commerce, logistics, and internal tools.
