The fastest growing e-commerce businesses scale customer service with Cloud Humans

The fastest growing e-commerce businesses scale customer service with Cloud Humans

Combine an AI that solves like a human with a platform that centralizes all channels. More scale, lower cost, and without the complexity of helpdesks made for a different era.

The fastest growing companies scale customer service with Cloud Humans:

Sell more without increasing your customer service team

As orders grow, service becomes a bottleneck.

ClaudIA resolves inquiries, orders, exchanges, and charges by consulting its systems, maintaining the quality of service without needing to increase the team.

Resolve real requests, from order to delivery

Centralize channels
and simplify your operation

Proactive actions
that increase conversion

Resolve real requests,
from order to delivery

Cloud Humans' AI understands the complete context of the customer: it checks inventory, tracks orders, processes exchanges and returns. Connected to your e-commerce and logistics systems, it performs automated tasks and only engages humans when necessary.

Sell more without increasing your customer service team

As orders grow, service becomes a bottleneck.

ClaudIA resolves inquiries, orders, exchanges, and charges by consulting its systems, maintaining the quality of service without needing to increase the team.

Resolve real requests, from order to delivery

Centralize channels
and simplify your operation

Proactive actions
that increase conversion

Resolve real requests, from order to delivery

Cloud Humans' AI understands the complete context of the customer: it checks inventory, tracks orders, processes exchanges and returns. Connected to your e-commerce and logistics systems, it performs automated tasks and only engages humans when necessary.

How it works in practice

The implementation is 100% driven by AI experts and integration of Cloud Humans.

In just a few days, your ClaudIA is already responding to customers, with full security and supervision.

Setup: prepare your ClaudIA in 4 steps

Fluxo de setup em 4 passos da ClaudIA

Cloud Chat Setup

Before ClaudIA gets into action, we help with the setup of your service channels and integration with systems.

Channels

centralized

Connect WhatsApp, email, website chat, Instagram, and Facebook in a single environment, with unified history and continuous operation.

Official WhatsApp

with Meta

We are official partners of Meta, and we take care of the entire integration. The use is free, with costs only for proactive messages (from Meta itself).

Operation ready

to scale

We set up queues, SLAs, team accesses, and the necessary integrations for your team to operate in a single tool.

Go Live: enable AI securely

Close support at every stage:

We follow your activation from start to finish

We ensure that your team can test and stress the AI before starting.

We monitor performance in the first few days to ensure a flawless experience

You continue to have premium support in a private channel for your entire team.

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

SUCCESS CASE

Watch the success story of Boca Rosa

Watch the success story of Boca Rosa

Webinar Cloud Humans com o time da Boca Rosa
Webinar Cloud Humans com o time da Boca Rosa
Webinar Cloud Humans com o time da Boca Rosa

Frequently asked questions

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

Still in doubt?

Talk to our team and see how Cloud Humans can help with your service.

Still unsure?

Chat directly with

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.