Conceived by:
Content
01
Bets that are already determining who advances
Bruno Cecatto · Cloud Humans & Diego Azevedo · CS Academy
With depth, insight, and practical application, this panel discusses the stakes that are already separating those who are moving forward from those who are still stuck in talk.
Why the AI testing cycle ended
Where is the real bottleneck in operations
The professional profile of the most mature companies
Why automation without governance turns into a workaround
02
Real decisions, including the uncomfortable ones
Renata Alves · Shopee & Manoela Gieseler · Asaas
Real-world cases of companies that made difficult decisions — and what they learned from them.
How Shopee made AI part of its architecture from day one
Efficiency before quality: when it makes sense
How Asaas regained CX influence after losing it
Sentiment analysis to mobilize the company during a crisis