FINTECH
Scale leaner with your AI agent
Leverage Artificial Intelligence to reduce up to 85% of your support workload with personalized responses.
Zero your backlog every day without growing your service team
Calibrate and simulate responses easily. Integrate your channels and tools without changing routines
Automatically resolve your customers' questions and reduce costs
Provide secure assistance across any text channel, from answering simple questions about account balances to offering details on how to request a credit limit increase.
ClaudIA learns to route more complex cases directly to your team.
Claudia accesses your content, data, and systems to execute the same processes as your team. When necessary, she escalates cases by providing a conversation summary and a suggested course of action.
Integrate data from any source to enhance Claudia's level of customization and resolution.
Provide instant resolution across any channel, from answering simple questions to viewing or editing information directly in your back office.
Customer experiences
“We reduced our hiring budget by 20%. Claudia operates as a first level and solves more than half of the tickets alone”.
Reduced number of tickets
“We reduced our hiring budget by 20%. CLAudia operates as a first level and solves more than half of the tickets alone”.
Reduced number of tickets
Step-by-Step Implementation Summary
Import your content and customize ClaudIA using past interactions.
Import content from any source. Export your past support tickets and watch ClaudIA learn from your best agents' responses
Easily customize and define a unique tone of voice for your company
Watch Claudia learn from your feedback.
Activate Claudia in your system with just one license.
Integrated helpdesks
Available channels
Integrations
Create integrated workflows and enable Claudia to access and modify data in any database.
Easily integrate any database with drag-and-drop workflows. Watch Claudia execute the same processes as your team through API connections.
Integrations
Essential indicators for data-driven decision-making
News
The hotest CX topics out there
Atendimento ao cliente
19/5/2024
Atendimento ao cliente
12/5/2024
Atendimento ao cliente
8/5/2024
