CLAUdia
ClaudIA drastically reduces your support workload, making your team leaner.
ClaudIA is an AI agent that provides human-quality support. Use ClaudIA on your current platform or on Cloud Humans’ complete customer service platform, developed with an AI-first approach.
Agility in service

Use it on your current platform
ClaudIA is a support agent that handles your entire first-level customer service frontline.


Efficient service
Claudia learns to route more complex cases directly to your team.
Claudia accesses your content, data, and systems to perform the same processes. When necessary, it escalates more complex inquiries directly to your team.


Efficient service

Private data connection
Import and customize your support content in just a few clicks. Connect Claudia to any database, enabling it to view and make changes for your customers.
Private data connection
Activate integrations in just one click
Knowledge bases
Link your content with ClaudIA

Enhance your service with the tools that your team uses on a daily basis.
Customer experiences
News
The hottest topics in CX.

Atendimento ao cliente
19/5/2024
Why generative AI can end the debate: "Is the CX area a cost center or a value generator?"
This weekend I got into an in-depth discussion with friends about how most companies view their area of customer experience...
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Atendimento ao cliente
12/5/2024
AI will impact every CX position, but not the way you're thinking
Perhaps the most obvious use case for artificial intelligence is customer service. Put simply: ChatGPT itself basically serves as...
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Atendimento ao cliente
8/5/2024
The 5 biggest AI trends for CX in 2024
You probably can't bear to hear anymore that “monumental generative AI” - is comparable only to the birth of the internet. Yes, this news is revolutionizing...
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