CLAUDIA

Reduce churn of your users with scalable 24/7 support

Reduce up to 85% of your load with support without changing tools.

Does it integrate with ERP?
5:10PM
CLAUdia
Yes! But it's part of our Pro plan.
Would you like to upgrade? I can give you a code for 25% off!
5:10PM
Yes!
5:11PM
CLAUdia
That's it, I already applied it:)
5:11PM
Thank you!
5:12PM
Import your past support policies and tickets.
Customize and personalize the tone of voice.
65% of the support load is fully automated.

Result

How we help our customers

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
79%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
65%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
60%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
50%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
62%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
63%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
50%

Provide instant and effective self-service

Create your own AI agent that scales with your customers. Automatically resolve questions and segment users to deliver extraordinary experiences across the customer journey.

Call retention
43%

Customer experiences

“65% of our users who interact with CLAudia don't need human help. It's another level”.

65% on load
Reduced number of tickets

“We reduced our hiring budget by 20%. CLAudia operates as a first level and solves more than half of the tickets alone”.

20% reduction
Hiring people

"In the first week, we managed to reduce our first response time to customers by over 80% while maintaining a high level of CSAT"

80% of the time
First response

Scale leaner and watch our AI surprise your customer with frighteningly humanized answers

Saas companies take an average of 15 days to implement Claudia. Here's how in four steps.
Import your past policies and service tickets.
Customize and personalize the tone of voice.
Perform simulation audits and calibrate your agent before activating it with real customers.
Activate the CLAUdia on your system with just one license. No technical development.
Import

Import your content and easily customize your support policies and processes.

Centralize information from Google Docs, Notion, FAQs and even from past real tickets! Our platform makes it easy to import and customize content, ensuring efficient and consistent support operations.

Customize

Easily customize and define a unique tone of voice for your company

Simulate

Watch ClaudIA learn from your feedback

Evaluate and correct ClaudIA's responses in real time. Improve response accuracy without the hassle and technical knowledge.
plug

Activate Claudia in your system with just one license.

Just grant a license on your helpdesk. It's as simple as adding a new agent :)

Integrated helpdesks

Available channels

Integrations

to query and modify data in any database.CLAUdia query and change data in any database.

Easily integrate any database with "drag and drop" workflows. Watch ClaudIA execute the same processes as your team.

Integrations

Essential indicators for data-driven decision-making

Claudia assigns contact-reason tags to each ticket. Identify which topics require content review.
Monitor performance and the percentage of issues resolved in real time.

News

The hotest CX topics out there

Atendimento ao cliente

19/5/2024

Why generative AI can end the debate: "Is the CX area a cost center or a value generator?"
‍ This weekend I got into an in-depth discussion with friends about how most companies view their area of customer experience...
Learn more

Atendimento ao cliente

12/5/2024

AI will impact every CX position, but not the way you're thinking
Perhaps the most obvious use case for artificial intelligence is customer service. ‍ Put simply: ChatGPT itself basically serves as...
Learn more

Atendimento ao cliente

8/5/2024

The 5 biggest AI trends for CX in 2024
You probably can't bear to hear anymore that “monumental generative AI” - is comparable only to the birth of the internet. Yes, this news is revolutionizing...
Learn more

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