CLAUDIA
Scale your service area with a customized AI agent
Reduce up to 85% of your load with support without changing tools.
Result
How we help our customers
Claudia is an artificial intelligence designed to drastically reduce your support load and enhance your customer service experience.
65%
average reduction in support tickets
35%
higher CSAT percentage compared to traditional bots
15 days
average time for accuracy achievement
How it works
It's very easy to get started
Claudia is an AI agent that instantly responds to your customers and executes your processes, reducing your team's support load by up to 85%.
Import your past support policies and tickets.
Customize and personalize the tone of voice.
Conduct simulation audits and calibrate your agent before activating it with real customers.
Activate the Claudia in your system with just one license. No technical development required.
Import
Import your content and easily customize your support policies and processes.
Centralize information from Google Docs, Notion, FAQs and even from past real tickets! Our platform makes it easy to import and customize content, ensuring efficient and consistent support operations.
Customize
Easily customize and define a unique tone of voice for your company
Simulate
Watch ClaudIA learn from your feedback
Evaluate and correct ClaudIA's responses in real time. Improve response accuracy without the hassle and technical knowledge.
plug
Activate Claudia in your system with just one license.
Just grant a license on your helpdesk. It's as simple as adding a new agent :)
Integrated helpdesks
Available channels
Integrations
Create integrated workflows and enable Claudia to query and modify data in any database.
Easily integrate any database with "drag and drop" workflows. Watch ClaudIA execute the same processes as your team.
Integrations
Essential indicators for data-driven decision-making
Claudia assigns contact-reason tags to each ticket. Identify which topics require content review.
Monitor performance and the percentage of issues resolved in real time.
GDPR compliant
Encrypted data
Customer experiences
News
The hotest CX topics out there
Atendimento ao cliente
19/5/2024
Why generative AI can end the debate: "Is the CX area a cost center or a value generator?"
This weekend I got into an in-depth discussion with friends about how most companies view their area of customer experience...
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12/5/2024
AI will impact every CX position, but not the way you're thinking
Perhaps the most obvious use case for artificial intelligence is customer service. Put simply: ChatGPT itself basically serves as...
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8/5/2024
The 5 biggest AI trends for CX in 2024
You probably can't bear to hear anymore that “monumental generative AI” - is comparable only to the birth of the internet. Yes, this news is revolutionizing...
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