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Scale leaner with your AI agent

Use Artificial Intelligence to reduce up to 85% of your load with support through personalized responses. Implement a chatbot that really works without needing your technology team.

70% load reduction with support
82% load reduction with support
50% load reduction with stand
First response SLA dropped to 1 minute.

Drastically reduce your load with support

Scale with a lean team and turn conversations into sales

Our AI solves up to ~ 70% of the service load of our client companies. From logistics, delivery and returns topics to purchasing questions.

Soft handover

Run the same processes, with AI

CLAUdia accesses your content, data, and systems to execute the same processes. And when necessary, schedule more complex appointments directly to your team.

Integrations

Create integrated flows and allow CLAUdia consult and change data in any database during a conversation.

Easily integrate any database with “drag and drop” flows. Watch CLAudia execute the same processes as your team.

Customer experiences

“In addition to reducing our ticket load by more than half, CLAudia is one of our best sellers.”

“Within a week Claudia was already doing the job of 3 agents. It was very easy to implement and impressive to see it evolve”

Scale leaner and watch our AI surprise your customer with frighteningly humanized answers

Saas companies take an average of 15 days to implement Claudia. Here's how in four steps.
Import your past policies and service tickets.
Customize and personalize the tone of voice.
Perform simulation audits and calibrate your agent before activating it with real customers.
Activate the CLAUdia on your system with just one license. No technical development.
Import

Import your content and easily customize your policies and service processes

Centralize information from Google Docs, Notion, FAQ, and articles. Our platform makes it easy to import and customize content, ensuring efficient and consistent service operations.

Customize

Easily customize and define a unique tone of voice for your company

Simule

Watch CLAUdia learn from your feedback

Evaluate and correct CLAudia's answers in real time. Improve the accuracy of headache-free answers and technical knowledge.
plug

Activate Claudia in your system with just one license.

Just grant a license on your helpdesk. It's as simple as adding a new agent :)

Integrated helpdesks

Available channels

Integrations

Essential indicators for data-driven decision-making

Claudia assigns contact-reason tags to each ticket. Identify which topics require content review.
Monitor performance and the percentage of issues resolved in real time.

News

The hotest CX topics out there

Atendimento ao cliente

19/5/2024

Why generative AI can end the debate: "Is the CX area a cost center or a value generator?"
‍ This weekend I got into an in-depth discussion with friends about how most companies view their area of customer experience...
Learn more

Atendimento ao cliente

12/5/2024

AI will impact every CX position, but not the way you're thinking
Perhaps the most obvious use case for artificial intelligence is customer service. ‍ Put simply: ChatGPT itself basically serves as...
Learn more

Atendimento ao cliente

8/5/2024

The 5 biggest AI trends for CX in 2024
You probably can't bear to hear anymore that “monumental generative AI” - is comparable only to the birth of the internet. Yes, this news is revolutionizing...
Learn more

Join the fastest-growing startups and scale your support with Claudia.

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