The fastest-growing e-commerce brands scale support with Cloud Humans

The fastest-growing e-commerce brands scale support with Cloud Humans

Combine an AI that resolves like a human with a platform that centralizes every channel. More scale, lower cost, and none of the complexity of helpdesks built for a different era.

The fastest growing companies scale customer service with Cloud Humans:

Sell more without growing your support team

As orders increase, support becomes the bottleneck. ClaudIA handles questions, orders, returns, and billing by accessing your systems—keeping service quality high without adding headcount.

Resolve real requests, from order to delivery

Centralize channels
and simplify your operation

Proactive actions
that increase conversion

Resolve real requests,
from order to delivery

Cloud Humans’ AI understands the full customer context: checks inventory, tracks orders, processes returns and exchanges. Connected to your e-commerce and logistics systems, it performs tasks automatically and only involves humans when necessary.

Sell more without growing your support team

As orders increase, support becomes the bottleneck. ClaudIA handles questions, orders, returns, and billing by accessing your systems—keeping service quality high without adding headcount.

Resolve real requests, from order to delivery

Centralize channels
and simplify your operation

Proactive actions
that increase conversion

Resolve real requests, from order to delivery

Cloud Humans’ AI understands the full customer context: checks inventory, tracks orders, processes returns and exchanges. Connected to your e-commerce and logistics systems, it performs tasks automatically and only involves humans when necessary.

How it works in practice

Implementation is 100% guided by Cloud Humans’ AI and integration specialists. In just a few days, ClaudIA is already responding to customers with full safety and oversight.


Setup: prepare your ClaudIA in 4 steps

Fluxo de setup em 4 passos da ClaudIA

Cloud Chat Setup

Before ClaudIA goes live, we help set up your support channels and system integrations. If you already run on a helpdesk, we help you migrate.

Centralized

channels

Connect WhatsApp, email, website and app chat, Instagram, and Facebook into a single workspace, with unified history and continuous operation.

Official WhatsApp

with Meta

We are official Meta partners and handle the entire integration. The setup is free, with costs only for proactive messages (charged by Meta).

Operations

ready to scale

We configure queues, SLAs, team access, and the necessary integrations so your team can operate in a single tool.

Go Live: launch your AI with confidence

Hands-on support at every step:

We guide your activation from start to finish

Your team can test and stress-test the AI before launch

We monitor performance in the first days to ensure a flawless experience

You keep premium support in a private channel for your whole team

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

SUCCESS CASE

Watch the success story of Boca Rosa

Watch the success story of Boca Rosa

Webinar Cloud Humans com o time da Boca Rosa
Webinar Cloud Humans com o time da Boca Rosa
Webinar Cloud Humans com o time da Boca Rosa

Frequently asked questions

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

Still in doubt?

Talk to our team and see how Cloud Humans can help with your service.

Still unsure?

Chat directly with

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.