Pay only for tickets 100% handled by ClaudIA. Any ticket escalated to your team is free.
08:22
100
Total AI-resolved tickets
per month
Up to 4,999
From 5,000 to 9,999
From 10,000 to 24,999
From 25,000 to 49,999
Above 50,000
Price per ticket
(applied to the full monthly volume)
$ 0.69
$ 0.65
$ 0.60
$ 0.48
$ 0.44
*Tickets involving human agents are not charged.Example:
Example: If the AI resolves 12,000 tickets in a month, all are billed at $0.60
License per user in Cloud Chat
$ 59/month
Charged only for users who interact with customers.
In case of a lower number of resolutions and/or licenses, the minimum contract value is $ 855/month
Within this amount, you can combine AI tickets and licenses as you wish. This is not an extra fee, just a minimum.
FREE LICENSES
Free Cloud Chat licenses
Only monitor tickets
Only monitor tickets
Write internal notes
Access and manage reports
They are not charged and can be unlimited.
There is no minimum number of licenses.
Use the official WhatsApp for free and without limits.
Cloud Humans is an official partner of Meta and integrates via the official WhatsApp API.
You can connect multiple numbers at no additional cost.
We charge nothing for the use of WhatsApp.
Messages initiated by the client (reactive) incur no cost with Cloud Humans or Meta.
The only cost associated with WhatsApp occurs when your company initiates proactive conversations (campaigns), paid directly to Meta.
Check here the official Meta pricing table for proactive messages:
Frequently asked questions
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
