Integration with helpdesks

Use ClaudIA inside your helpdesk

Use ClaudIA inside your helpdesk

You can use it with Zendesk, Freshdesk, Intercom, or HubSpot. It works exactly like a user in your system, replying to customers, filling fields, adding tags, and even escalating tickets.

No integrations. No engineering required.

CLAUDIA

You only need one license

You only need one license

ClaudIA has its own account. The process is the same as inviting a new user to your system. Our team completes the setup in under 30 minutes.

Hubspot

Activate ClaudIA in Service Hub across WhatsApp, chat, email, forms, Instagram, and Facebook Messenger.

Zendesk

Activate ClaudIA on any Zendesk plan across email, forms, chat, WhatsApp, Instagram, and Facebook Messenger.

Intercom

Activate ClaudIA in Intercom across WhatsApp, chat, email, forms, Instagram, and Facebook Messenger.

Freshdesk

Activate ClaudIA in Freshdesk and Freshchat across WhatsApp, chat, email, forms, Instagram, and Facebook Messenger.

Cloud Chat

Consider using a more modern, more affordable tool built with care in Brazil 🇧🇷

Claudia works inside your helpdesk just like an agent login

Claudia works inside your helpdesk just like an agent login

Performs the same actions in the same interface your human agents use

Fills fields, adds tags, changes status, triggers automations, and routes tickets to specific queues

We use your helpdesk conversation history to train ClaudIA

No migration.
No switching tools.
No changes to how your team already works.

The easiest and fastest way to try Cloud Humans

You don’t change anything in your operation.
ClaudIA joins as an agent using a license in your own helpdesk.
Same stack. Same reports. Same team routine.

AI uses what already exists

in your helpdesk

It reads and updates fields, tags, status, and customer data already inside Zendesk, Freshdesk, HubSpot, or Intercom.

Direct context from your systems

Beyond the helpdesk, the AI can also query your ERP, CRM, and internal systems just like your agents do every day.

Zero friction

to start

No migration. No integration. No process changes.
Just a new agent working in your queue.

Already using HubSpot, Zendesk, Intercom, or Freshdesk?

We make it easy to migrate to the full Cloud Humans platform, with special terms to support your transition.

Already using HubSpot, Zendesk, Intercom, or Freshdesk?

We make it easy to migrate to the full Cloud Humans platform, with special terms to support your transition.

Already using HubSpot, Zendesk, Intercom, or Freshdesk?

We make it easy to migrate to the full Cloud Humans platform, with special terms to support your transition.

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

Frequently asked questions

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

Still in doubt?

Talk to our team and see how Cloud Humans can help with your service.

Still unsure?

Chat directly with

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.