Integration with helpdesks
Use CloudIA
in your helpdesk
Use CloudIA in your support.
Independent of the platform you use.
No integrations. No engineering.
It responds to customers, fills fields, adds tags, and moves tickets (exactly like an agent on your team).
CLAUDIA
Integrate with your helpdesk.
Or connect with any system.
It joins your operation as a user and acts exactly like an agent on your team.
Responds to customers, fills fields, adds tags, changes status, triggers automations, and routes to the right queue or person according to your operation’s rules.
Native integrations
Hubspot
Activate ClaudIA in Service Hub across WhatsApp, chat, email, forms, Instagram, and Facebook Messenger.
Zendesk
Activate ClaudIA on any Zendesk plan across email, forms, chat, WhatsApp, Instagram, and Facebook Messenger.
Intercom
Activate ClaudIA in Intercom across WhatsApp, chat, email, forms, Instagram, and Facebook Messenger.
Freshdesk
Activate ClaudIA in Freshdesk and Freshchat across WhatsApp, chat, email, forms, Instagram, and Facebook Messenger.
Cloud Chat
Consider using a more modern, more affordable tool built with care in Brazil 🇧🇷
Performs the same actions in the same interface your human agents use
Fills fields, adds tags, changes status, triggers automations, and routes tickets to specific queues
We use your helpdesk conversation history to train ClaudIA
No migration.
No switching tools.
No changes to how your team already works.
In practice: it joins your queue as another agent, handles N1 support, queries other systems when needed, and only escalates to a human with the full context ready. No massive migration project, no need to replace the tool your team already knows.
The easiest and fastest way to try Cloud Humans
You don’t change anything in your operation.
ClaudIA joins as an agent using a license in your own helpdesk.
Same stack. Same reports. Same team routine.
AI uses what already exists
in your helpdesk
It reads and updates fields, tags, status, and customer data already inside Zendesk, Freshdesk, HubSpot, or Intercom.
Direct context from your systems
Beyond the helpdesk, the AI can also query your ERP, CRM, and internal systems just like your agents do every day.
Zero friction
to start
No migration. No integration. No process changes.
Just a new agent working in your queue.
Frequently asked questions
What is Cloud Humans, after all?
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
Does ClaudIA work with my current helpdesk system?
How long does it take to put ClaudIA into production?
What is the difference between Cloud Humans' AI and other AI solutions on the market?
What practical results do companies typically see?
Who is Cloud Humans ideal for?
How does pricing work?
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
