ClaudIA accesses available appointment times, confirms appointments, and reduces no-shows with automated communication integrated into your system.
ClaudIA is your AI support agent, connected to your systems and trained on your operation.
It interacts with patients, accesses real-time data, and resolves requests end to end, including scheduling and rescheduling appointments, confirmations, billing questions, and insurance and coverage inquiries.
It goes beyond a traditional chatbot. ClaudIA can access provider schedules, patient history, insurance status, authorizations, and test results, always aligned with privacy regulations.
Behind the scenes, it orchestrates specialized agents for each task. For the patient, it’s just one simple and seamless conversation.
The result: patients get things done in seconds, on the channels they already use.
Your team can focus on what truly requires human care.
Cut at least 70% of your support workload
Appointments, confirmations, a second copy of your payment slip, coverage questions, released test results: ClaudIA handles all of this on her own, 24/7, with no lines and no front-desk bottlenecks.
What AI handles
most every day
Scheduling and rescheduling of appointments and exams, health plan authorization status, private procedure pricing, pre-exam preparation, duplicate copies of documents, and basic clinical guidance pre-approved by the medical team.
Your operation becomes a "protocol machine"
Every conversation becomes structured data: reasons for contact, bottlenecks by specialty, and the most common questions by insurance plan. Your leadership can see operations in real time and act before the problem escalates.
The best service solution for Healthtechs
Handle requests from patients and professionals such as rescheduling, registrations, feature access, and permissions—securely and automatically. Centralize all channels in one place and trigger proactive alerts to reduce rework and increase satisfaction.
The implementation is 100% driven by AI experts and integration of Cloud Humans.
In just a few days, your ClaudIA is already responding to customers, with full security and supervision.
Setup: prepare your ClaudIA in 5 steps
Cloud Chat Setup
Before ClaudIA goes into action, we help you structure Cloud Chat. A modern and intuitive helpdesk tool.
Channels
centralized
Connect WhatsApp, email, chat (web and app), Instagram and Facebook channels in a single environment, with unified history and continuous operation.
Official WhatsApp
with Meta
We are official partners of Meta and handle all the integration. The use is free, with cost only for proactive messages.
Operation ready
to scale
We set up queues, SLAs, team access, and integration with back office and CRM data. Your support team operates with just one tool.
Go Live: enable AI securely
Close support at every stage:
We guide your activation from start to finish
Your team can test and stress-test the AI before launch
We monitor performance in the first days to ensure a flawless experience
You keep premium support in a private channel for your whole team
The fastest-growing digital companies that trust Cloud Humans:
90%
Maximum reduction in support workload
35%
Higher CSAT compared to traditional bots
21 days
Average time to full implementation and peak accuracy
SUCCESS CASE
Watch the success story of CRMBonus
Frequently asked questions
What is Cloud Humans, after all?
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
Does ClaudIA work with my current helpdesk system?
How long does it take to put ClaudIA into production?
What is the difference between Cloud Humans' AI and other AI solutions on the market?
What practical results do companies typically see?
Who is Cloud Humans ideal for?
How does pricing work?
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
