Automate inquiries about courses, payments, certificates, and access with an AI that understands each student’s context, centralizes communication, and drives engagement and renewals on WhatsApp.
ClaudIA is your AI support agent, connected to your academic and financial systems and trained on your operation, whether you're an edtech or a traditional institution.
It interacts with students and guardians, accesses real-time data, and resolves requests end to end, including enrollment and re-enrollment, tuition and billing questions, duplicate invoices, academic status, certificates, and course or content inquiries.
It goes beyond a traditional chatbot. ClaudIA can access enrollment status, financial records, grades, attendance, academic calendars, and student documents, always aligned with privacy regulations.
Behind the scenes, it orchestrates specialized agents for each task. For the student, it’s one simple and seamless conversation.
The result: students get things done in seconds, on the channels they already use.
Your academic and finance teams can focus on what truly requires human support.
Cut at least 70% of your support workload
Second copy of a payment slip, enrollment certificate, class change, exam schedule, re-enrollment status: ClaudIA handles all of this on her own, 24/7, with no line at the administrative office or waiting on finance.
What does AI solve the most in everyday life?
Second copy and payment arrangement for tuition, certificates and transcripts, academic calendar, questions about enrollment and re-enrollment, attendance and report cards, and guidance on administrative office procedures.
Your operation becomes an "academic data machine"
Every conversation becomes structured data: reasons for contact, questions concentrated by course or grade, bottlenecks in the enrollment cycle. Your team can see operations in real time and act before the surge becomes a problem.
From doubt to payment in seconds
Identify pending charges, offer the right action, and automatically generate payment slips with real-time data.
The implementation is 100% driven by AI experts and integration of Cloud Humans.
In just a few days, your ClaudIA is already responding to customers, with full security and supervision.
Setup: prepare your ClaudIA in 5 steps
Cloud Chat Setup
Before ClaudIA goes into action, we help you structure Cloud Chat. A modern and intuitive helpdesk tool.
Channels
centralized
Connect WhatsApp, email, chat (web and app), Instagram and Facebook channels in a single environment, with unified history and continuous operation.
Official WhatsApp
with Meta
We are official partners of Meta and handle all the integration. The use is free, with cost only for proactive messages.
Operation ready
to scale
We set up queues, SLAs, team access, and integration with back office and CRM data. Your support team operates with just one tool.
Go Live: enable AI securely
Close support at every stage:
We guide your activation from start to finish
Your team can test and stress-test the AI before launch
We monitor performance in the first days to ensure a flawless experience
You keep premium support in a private channel for your whole team
The fastest-growing digital companies that trust Cloud Humans:
90%
Maximum reduction in support workload
35%
Higher CSAT compared to traditional bots
21 days
Average time to full implementation and peak accuracy
SUCCESS CASE
Watch the success story of CRMBonus
Frequently asked questions
What is Cloud Humans, after all?
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
Does ClaudIA work with my current helpdesk system?
How long does it take to put ClaudIA into production?
What is the difference between Cloud Humans' AI and other AI solutions on the market?
What practical results do companies typically see?
Who is Cloud Humans ideal for?
How does pricing work?
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
