Combine an AI that solves like a human with a helpdesk that centralizes all channels.
Use it in Cloud Chat or integrated with the main tools on the market.
SaaS has a lot of content (but also a lot of context).
The same question can have different answers depending on the plan, product, or feature that the customer is using.
This is why ClaudIA uses an advanced structure of guardrails and micro-agents that ask clarifying questions before responding, avoiding generic answers.
In most cases, just the content that the team already has (FAQ, help center, policies, and articles) is enough to automate a large part of support with high accuracy.
Cut at least 63% of the service
No code, no integrations.
Just using your current content and real past conversations.
With integrations, the number is even higher.
What AI solves the most
in daily life
Questions from potential customers and active users. The main topics are product usability, features, and finance.
Your operation becomes a content machine
We take advantage of the content you already have. And while your team reviews conversations, the AI learns and improves problem-solving every day.
The implementation is 100% driven by AI experts and integration of Cloud Humans.
In just a few days, your ClaudIA is already responding to customers, with full security and supervision.
Setup: prepare your ClaudIA in 4 steps
Cloud Chat Setup
Before ClaudIA goes into action, we help you structure Cloud Chat. A modern and intuitive helpdesk tool.
Channels
centralized
Connect WhatsApp, email, chat (web and app), Instagram and Facebook channels in a single environment, with unified history and continuous operation.
Official WhatsApp
with Meta
We are official partners of Meta and handle all the integration. The use is free, with cost only for proactive messages.
Operation ready
to scale
We set up queues, SLAs, team access, and integration with back office and CRM data. Your support team operates with just one tool.
Go Live: enable AI securely
Close support at every stage:
We follow your activation from start to finish
We allow your team to test and stress the AI before putting it into production.
We monitor performance in the first few days to ensure a flawless experience
Your team still has access to a private channel for premium support and assistance.
SUCCESS CASE
Watch the success story of CRMBonus
Frequently asked questions
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
