Pay only for services 100% retained by ClaudIA. Any service escalated to your team is free.
08:22
100
Total attendances
resolved by AI in the month
Up to 4,999
From 5,000 to 9,999
From 10,000 to 24,999
From 25,000 to 49,999
Above 50,000
Value per service
(applied to the total for the month)
$ 0.69
$ 0.65
$ 0.60
$ 0.48
$ 0.44
*Attendances involving humans are not charged.
Example: If the AI resolves 12,000 tickets, they all cost $ 0.60 each
License/user in CloudChat
$ 315/month
Charged only for users who interact with customers.
30 days (paid trial) for testing.
In case of fewer resolutions and/or licenses, the minimum amount of our contract is R$ 4,855.
Within this value, you can combine AI tickets and licenses as you wish. It is not an additional cost, just a minimum.
FREE LICENSES
Free licenses for Cloud Chat
User licenses that do not interact directly with customers
Only tickets are accompanied
They write internal notes
Access and manage reports
No fees are charged and they can be unlimited.
There is no minimum number of licenses.
Use the official WhatsApp for free and without limits.
Cloud Humans is an official partner of Meta and integrates via the official WhatsApp API.
You can connect multiple numbers at no additional cost.
We charge nothing for the use of WhatsApp.
Messages initiated by the client (reactive) incur no cost with Cloud Humans or Meta.
The only cost associated with WhatsApp occurs when your company initiates proactive conversations (campaigns), paid directly to Meta.
Check here the official Meta pricing table for proactive messages:
Frequently asked questions
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
